As I mentioned last week, auto glass safety is a huge asset to any auto glass company or technician. Auto glass safety is something many consumers are unaware of, and this is something you can use to your advantage. Using your knowledge of auto glass safety and proper installation procedure to close the sale is a great way to educate your customers and also close the sale.
Another important way to use windshield safety to your advantage is to have your technicians further educate your customers while they are doing their installations. The first time I got my windshield replaced the technician was in a complete rush. He barely made eye contact, let alone any kind of conversation. I had no idea what he was doing, and some of the steps he was taking seemed like they would be damaging my windshield rather than helping with the installation process—like when he started prying out the old windshield. I saw a huge crack shoot across the entire windshield, which was completely unexpected, and worrisome. Now that I am in the auto glass industry I know the required components of a windshield installation, and know what the purposes behind his actions were— but at the time I was more worried about the installation than I had been about the initial crack. It would have put me more at ease about the installation if he had explained why he was taking the steps he was. By pointing out the safety precautions he’s taking— using towels to protect the inside of the vehicle, the quality of the urethane he is using, why the glass may break when he takes it out, fully explaining the reason for a drive away time, etc.—your technician can put potential fears to rest, and help the customer feel like they made the right choice by going with your company. In many cases, your technician is the only representative of the company that the customer will meet face to face, so by taking that extra step it will help the customer establish a positive association with your company, which may very well result in a loyal, return customer. Having your technicians take the time to explain what they are doing during an installation may make the installations run a little bit longer than they would otherwise, but it is a huge opportunity to reiterate to the customer why a safe, high quality installation is so important.
If you know your local insurance agent pretty well, then I would suggest calling your agent as he/she may know a reputable auto glass company that perhaps would put the safety of you and your family first.
For those of you that don’t particuraly know your insurance agent that well. I would recommend checking with the Better Business Bureau or with (Agrss) Automotive Glass Replacement Safety Standards council or you can go with my favorite (www.bestautoglassrepair.com)
Or you can almost always find what you want With a little research and due diligence.
Aside from house, your car is one of the most valuable possessions for you. You spend hundreds and even million dollars to buy the car of your dream. It even took you so long to find the best model that you can afford and the one that is suit to your style and get up. You had a long list of car distributors from the yellow pages and from your friends’ referrals considering the car should be of good quality. Also, you searched for experts and experienced manufacturers so you would not throw a large amount of cash if the car fails. In short, you really do care a lot for your car!
However, although you really care for your car, or spend thousand of cash for the proper maintenance of your car, there are a lot of car problems and accidents that are inevitable. Common reported complaints of car owners are transmission failure, engine failure, oil sludge, wheel bearing g failure, cracked panel, etc.
Windshield problem has been very problematic for many car owners. Cracked or chipped windshield is devastating for it can cause accidents. If you love your car and most of all your life and of your family, windshield repairs in Maryland is crucial way to fix all the windshield problems.
This is a great article. Most drivers don’t realize the importance of the windshield. It is really more than keeping rain out of your face. It give the car alot of strength if the car is in a rollover. So remember keep those windshields in good condition.
Auto Glass Repair
Auto glass repair needs specialized skills. If you have a collision and if your windshield is broken, you need to contact glass installation technicians. These technicians know how to deal with the problem better. They will repair the windshield in such a manner so that it does not break free from the bond. It will also give proper support to the roof. You cannot expect these kinds of technical specificities from an amateur technician. Before you spend money, you should contact a professional for this matter.
However before you repairs a car window, he should be careful about the measurements, so that the roof is not caved in and the passengers do not face any discomfort. Just after the window or the windshield is installed, you cannot drive away the car immediately after the repairing is done. No adhesive is strong enough to endure such a hardship. Sometimes it might just take one full day for the windshield to work properly. However the work of the adhesive depends largely on the weather conditions and the kind of urethane that is used for the repair. Before the windshield is installed, you should ask the technician the approximate time for the cure.
Before going for the auto glass repair, one should know about if the technician is qualified enough to handle such a problem. You can ask questions if you have any doubts. If he answers satisfactorily, you will know that he is the right person for the job. You can ask about the kind of adhesive he is going to use for the glass installation. Moreover you can also ask about the tools which can are used for the installation process. If he has strong recommendations from any of your friends or any of your family members, you will know that he is right for the job. Moreover the years of experience in the industry will make him more accountable for the job. If you find them confident while answering your questions, you will know that you have chosen the right person.
When you contact an auto glass repair professional with a broken windshield, you are actually putting a lot of trust on him. Trust is a major issue for the car owners. If the feel that they cannot trust the person concerned, it will be difficult for them to discuss the problem with them freely. Installation of proper auto glass is extremely important for safe driving. Most of the glasses are manufactured following the norms of Federal Crash and Roll Over Standards. There are actually two types of safety glass available in the market. The first one is known as laminated glass which has been used from the year 1927.
The second one is known as tempered glass. It is strong and is made by using the technique of sudden cooling and heat intermittently. However when it breaks, it will not break into small pieces and will not create any damage. The glass is mostly used in rear and side windows. When you replace the windshield, you should be careful about its positioning. It should be positioned properly. Before you go for repair or replacement, you should note about the types of glass used in a car. Even back windows have special glass.
How Safe Is The Glass In Our Car?
Have you ever wondered how safe the windshield in your car is? Or even the side windows, simply because that’s where your loved ones sit? Well let’s look a little bit more into the safety of our lives in our cars. The first thing we need to understand is that there are two kinds of safety glass.
Windshield
The windshield in our car is made of a material called laminated glass. But how does it work, and what happens to the glass when you break it? Laminated glass is made by taking plastic and glass, and merging the two together. So you can look at the process in a very simple way as taking a piece of glass, and sticking plastic on top of the sheet of glass. Then you take another piece of glass and sandwich that on top of the plastic layer. This process is called sandwiching the glass. Once this is done the plastic layer, or sometimes layers, keeps the glass together once broken. Laminated auto glass is very flexible. The plastic layer helps keep you in the car when you “forgot to wear your seat belt”. Another very important part of laminated glass is that the glass stops 97% of the UV rays that come from the sun. And have you ever notice that the sound inside your car is so much less than outside the car? Laminated glass reduces the sound levels tremendously. So in all, we can safely assume that the safety glass in our windshield is absolutely safe.
back window
For the back window and side windows, a different kind of glass is used. This glass is called tamperproof glass. Have you ever broken a glass plate, or a long drinking glass? When this kind of glass hits the ground it shatters in to a million pieces small and big. Now, with tampered glass this does not happen. Tampered glass is designed to shatter in to little pebbles of glass. This shattering occurs without leaving sharp edges on the little pebbles of glass, making them in turn, almost harmless. But how does this work? And how can you see if your auto glass is tamperproof? In order to make tamperproof glass, workers in the factory take a piece of glass and super heat the glass sheet, then this sheet of glass is rapidly cooled down. This process is repeated until the right hardness is achieved. This process is called tampering the glass. You can see the difference in tamperproof glass and normal glass by looking at the glass in a 90 degree angle. If the glass is tamperproof, you should be able to see tamper lines.
So when the question of safety comes up in your mind, just sit back and know that the glass in your vehicle is as safe as we can make it. Furthermore, if you are ever involved in a car accident, rest assured that the glass will do its job.
Oh No A Crack In The Windshield!
It happens to all of us. It is a beautiful fall day and the sun is shining. You have set your mind on taking a nice drive up to Vermont to see the fall foliage. It really is the perfect day to do so. Once on the highway, you are enjoying a good CD while you look at your wife’s sweet smile and then it happens. All out of the blue this big truck in front of you looses a little pebble, and it hits your windshield with almost surgical precision, and there it is, a crack. The smile on your wife’s face disappears and you can already feel the pain in your wallet. This is not going to be cheap is the first thing on your mind.
But when you drive on, the beauty of the day seems to lessen the effect of this incident and the feeling of tranquility returns. You promise yourself to call the shop in the morning and have the windshield replaced. You are then able to sit back and enjoy the day.
This is a scenario that many people encounter, and unlike a lot of people, know is not a big deal. Simply call an auto glass repair shop and ask them for crack or chip repair. You see, car windshields are made out of safety glass. This glass is called laminated glass. What this simply means is that between two layers of glass there is a plastic layer that is sandwiched in between. This plastic layer makes sure that the windshield does not explode when something hard hits it. It also means that when you take it to the shop quick enough the crack can be glued.
What this does is it stops the crack from crawling further down or up your windshield. Now bare in mind, that every state has its own guidelines and rules to where the crack may be glued, and how big the crack may be. However, in most cases this crack is something that can be fixed very quick and simple. But does my insurance cover this? Yes, in many cases your insurance does cover the repair, simply because it is cheaper than a new windshield.
Many auto glass repair shop’s even offer this service at no cost to you at all. If you do need a new windshield or any other part of glass replaced on your car, most times a call to the people at the car glass repair shop will be all you need to do. It is not uncommon that the shop will actually come to your house or place of business to repair the damage. So if you are ever in need of an expert, just give us a call. And remember that it can and will be fixed quickly, and the cost is in many cases very low. No need to feel worried, simply keep that smile on your face and leave the repairs up to us. We know what we are doing.
Have Glass Will Travel
Do you own your own car? Do you know a lot about cars, what makes them run, and what keeps them going? If you answered no to the last two questions, then you are among most other car owners out there. Owning a car in today’s world is expensive enough without having to worry about repairs, and the huge bills that typically come with them. But what if it is not a part on the car but the windshield that gets broken? Is this something you need to take to your mechanic?
You will be surprised at how many people bring their car into their car shops to get a crack or a break fixed. What this does is cost you more money in the long run. Would you go to your chiropractor to get your tooth ache taken care of? Would you go to the little Italian place down the street to pick up Chinese food? No you would not, so don’t take your car to the car garage when you should go to an auto glass repair specialist. Don’t be among those that spend hundreds of dollars at their garage, take it to those that specialize in it.
What a lot of people also don’t know is that not every crack means you have to replace the whole thing. You will be amazed at the ways smaller cracks or nicks can be simply filled in, and many times, at no or very little costs. What this does is ensure that they do not spread so badly that they will need replacing. How often have you followed a plow truck or passed a large vehicle and damaged your front or back window? What starts as a tiny little pit can turn into a crack that runs along the entire length. Every time you go over a bump that crack gets bigger and bigger.
What if you live in a very rural area? Rural area’s often mean bumpy back roads that are many times dirt roads. It is under these types of conditions that you will find many pits and divots on the vehicles in the area. Furthermore, with rural living come few resources. The beauty about many glass repair services is that they will come to you. Many of these places have everything they need to replace or repair your windshield right in their vehicles.
This is a great service to their customers as many do not have the time or way to leave their car somewhere all day. Now you can be sitting in the comfort of your home or office and rest assured that your car will be taken care of by professionals that won’t break you wallet. Also, all of these places also work with many insurance companies. This is a great thing to ask when calling an auto glass repair specialist. Make sure they work with your insurance company for those glass issues that will cost a lot. Make the right choice, call your glass repair specialist today!